Frequently Asked Questions

SRP® Product lines and regulatory compliance

  • What are SRP® product lines for the European market?

    CV & CV+ Multi-burner gas-fired overhead radiant tube heater systems

    EUA Single burner positive pressure Two-Stage Tube heater

    EUAV Single burner negative pressure Two-Stage Tube heater

    EUAV Herringbone Manifold System Two-Stage End Burner System

    ETE Two-Stage Outdoor heater

    SDE Luminous Plaque heater

  • What are European Norms applied to SRP product lines?

    The SRP EU products are designed and manufactured according to these standards:

    CV & CV+

    EN 416: 2020 “Single burner gas-fired overhead radiant tube heaters for non-domestic use”.

    EN 17175: 2020 “Gas-fired overhead radiant strip heaters and multi-burner continuous radiant tube heater systems for non-domestic use – Safety and energy efficiency”

     

    EUA & EUAV

    EN 416: 2020 “Single burner gas-fired overhead radiant tube heaters for non-domestic use”.

     

    EUAV Herringbone Manifold System

    EN 416: 2020 “Single burner gas-fired overhead radiant tube heaters for non-domestic use”.

     

    ETE

    EN 416: 2020 “Single burner gas-fired overhead radiant tube heaters for non-domestic use”.

    EN 14543: 2017 “Specification for dedicated liquefied petroleum gas appliances. Parasol patio heaters. Flueless radiant heaters for outdoor or amply ventilated area use”.

     

    SDE

    EN 419: 2020 “Gas-fired overhead luminous radiant heaters for non-domestic use – Safety and energy efficiency”.

  • Are SRP® product lines ErP ready?

    Yes.  SRP products comply with EU Gas Appliance Regulation (EU/2016/426) and eco-design (ErP) Directive 2009/125.

  • What is the season efficiency of the SRP® product lines?

    Seasonal Space Heating Energy Efficiency:

    EUAV over 80%

    EUA over 80%

    CV 90%

    CV+ 92%

Installation Instructions

  • What are the product line input rates?

    EUA Series         10kW to 60kW

    EUAV series       20kW to 60kW

    CV Series           12kW to 35kW (per burner)

    CV+ Series         18kW to 73kW (per burner)

    ETE Series          15kW and 30kW

    SDE Seies          10kW to 45kW

  • What are the criteria of clearance to combustibles?

    The stated clearance to combustibles represents a surface temperature of 50°C above room temperature. It is the installer’s responsibility to ensure that adjacent materials are protected from deterioration.

  • What are the dimensions for different input rates constructions?

    Yes.  SRP® produvome with two types of heat exchangers – linear and U tube configurations. Refer to installation instructions for detailed information.

    • EUAV series are used in Herringbone Manifold Systems.
    • CV and CV+ are multi-burner continuous radiant tube heater systems engineered to adapt to specific requirements of the building. Refer to installation instructions for detailed information on designing these systems.
    • ETE series come in two fixed sizes. Refer to installation instructions for detailed information.
    • SDE series come in four sizes. Refer to installation instructions for detailed information.
  • Are the radiant tube heaters using turbulators?

    Turbulators are used in the radiant tube heaters to enhance the heat transfer from the product of combustion into the radiant tube. Not all products use turbulators. Please refer to installation instructions for each product line for more detailed information.

  • What are the applicable supply gas pressures?

    SRP® product lines are certified to different country of destinations and different gas types. Please refer to installation instructions for each product line for more detailed information.

  • What is the appliance type of SRP® product lines?

    EUA Series are operated according to the following appliance type:

    • Type A3. Gas appliance without flue gas system. The combustion air is taken from the installation space.
    • Type B23. Gas appliance with flue gas system, taking the combustion air from the installation space.
    • Type C63. Gas appliance with flue gas system and outside (ducted) combustion air supply. Use a separate approved and marketed system for supply of combustion air and discharge of the combustion products.

     

    EUAV Series are operated according to the following appliance type:

    • Type A2. Gas appliance without flue gas system. The combustion air is taken from the installation space.
    • Type B22. Gas appliance with flue gas system, taking the combustion air from the installation space.
    • Type C62. Gas appliance with flue gas system and outside (ducted) combustion air supply. Use a separate approved and marketed system for supply of combustion air and discharge of the combustion products.

     

    CV, CV+ series are operated according to B52 appliance type.

     

    ETE Series are outdoor patio heaters.

     

    SDE Series are operated according to the appliance Type A, Gas appliance without flue gas system.

  • What are the maximum total exhaust vent lengths?

    For single burner gas-fired overhead radiant tube heaters, EUA and EUAV Series:

    • Maximum total exhaust vent length allowed for ø 100 mm:
      • 5 m for 10kW,20kW and 10 m for 30kW,40kW,50kW,60kW
    • Maximum total fresh air inlet duct length allowed for ø 100 mm:
      • 5 m for 10kW,20kW and 8 m for 30kW,40kW,50kW,60kW
  • When installing a horizontal flue?

    The flue pipe must be arranged to provide a continuous rise from the heater of 6mm per 1m length.

  • What are the sizes of flexible gas connectors?
    • EUA 10, 20, 30, 40: 12.7 mm (½”) Flexible gas connectors.
    • EUA 50, 60: 19.1 mm (¾”) Flexible gas connectors.
  • Where can I find a checklist for commissioning the heating system?

    Please refer to installation instructions of each product line for more detailed information.

Operation Instructions

  • What is the starting sequence of operation?

    EUA and EUAV Series

    • Turn the thermostat on. When the thermostat calls for heat, the fan motor will energize.
    • After the fan establishes the flow, the air-proving switch closes and activates the ignition sequence.
    • The ignition module, after a pre-purge period of approximately 45 seconds, energizes the igniter.
    • The gas valve opens after sparking starts.
      • If a flame is detected within 7 sec, the ignition sensing rod “reads” a rectification signal, and the gas valve remains open. The sparking stops when the flame signal is established.
      • If no flame is detected, the gas valve closes and a 30 second inter-purge period begins.
      • After the inter-purge, the module repeats the trial for ignition period.
      • If no flame is detected after three trials, the module will lock out.
      • Reset is accomplished by removing power from the module for at least 5 seconds.
    • During normal operation the red pilot lamp is ON.
    • The yellow lamp indicates that the heater is running at full load. At a partial load, the yellow lamp is OFF.
    • To shut down the heater, switch off the electricity supply to the appliance. To shut down the heater for long periods of time, switch off the electricity supply and close the gas valve.
  • How should I operate the two stages heater?

    EUA and EUAV are two-stage heaters. These heaters can run as single stage or two stage operation.

    Heaters come from the factory wired with a jumper between terminals 2 & 3. Using the jumper / link allows the heater to operate as a single stage heater. To operate as a two-stage, use a two-stage thermostat. Remove the jumper / link between terminals 2 & 3. Refer to internal wiring diagram in the manual.

  • Where can I find a two-stage controls?

    SRP offers a two-stage control system and switches. Please refer to our product link as below:

  • What is the purpose of the air pressure switch?

    The heater is equipped with an air pressure switch (normally open) located in the burner box. This device monitors the air pressure produced by the fan. If the exhaust vent or the intake pipe becomes blocked or sufficiently restricted, the air pressure switch will shut down the heater.

  • What is the CV & CV+ Series operating principle?

    The CV+ System: Burner Rate is determined by the Vacuum Setting of the Branch.  Rates can be adjusted by changing the Vacuum Settings at the Branch End Vent. Burner Models are specially engineered and built for the individual ‘Positions’ they are installed in along each Branch.

    The Burner Unit can provide Rates from 23 to 73 kW.

    The CV System:  ONE Vacuum Setting is required for all Branches in the System and is independent of which Burner Model is installed. Individual Air Plates have been specially engineered to co-ordinate with the ‘Position’ a Burner is placed in on any Branch of the System.  The Burner Unit can provide Rates from 12 to 35 kW.

     

     

Service Instructions

  • What the display lamps (LED light) are indicating?

    EUA and EUAV Series

    The burner has two display lamps, a yellow one and a red one.

    • The red lamp indicates that the burner is operating.
    • The yellow lamp indicates that the heater is running at full load. At partial load the yellow lamp is OFF.

     

    ETE Series

    The burner has three display amber lamps:

    • Full Load Indicator Light
    • Power Indicator Light
    • Lockout Indicator Light
  • What are the control module error codes?

    EUA and EUAV Series

    • 1 x FLASH – Airflow fault
    • 2 x FLASHES – Flame – No call for heat
    • 3 x FLASHES – Ignition Lockout
    • 4 x FLASHES – Control Fault

     

    ETE Series

    Lockout Indicator Light – Possible Reasons for Lock-out / Safety Shutdown

    • False flame signal present (safety shutdown).
    • Flame loss during burning.
    • Air pressure switch stuck in open position.
    • Air pressure switch fails to close after fan starts up.

     

    SDE series

    • 2 x Flash: Flame no call for heat.
    • 3 x Flash: Ignition failure.
    • 4 x Flash: Control fault.
  • Can I convert the products to different gases?

    Yes. Please refer to the manual for the gas conversion instructions.

For more information, please do not hesitate to contact our tech support team.

techsupport@superiorradiant.com